Located in Batesville, the oldest city in Arkansas, and home to Lyon College, our customer relations center is staffed by representatives who have a least a decade of experience in the wholesale condominium industry. When you call our customer relations center, you will speak with a live person, and you know the real name of your representative in Arkansas. Your condominium vacation is important to us, and our staff is here to help make your vacation memorable.

Grand Resort Travel has an ongoing customer satisfaction program.  We conduct online surveys and telephone surveys with our members to find out what they like and what they suggest we improve about the program, resorts and benefits. These surveys are posted on our website. The stories and comments are from REAL members of Grand Resort Travel, they are not anonymous sources on the internet, and are not employees of Grand Resort Travel.  The posted comments and stories are from people who have traveled with the program within the last year, and many have been members for several years.  

Customer relations

The Gold VIP Grand Resort Travel membership provides you with Condominium Gold Weekspriced up to 65% off the published resort rental rates for the time of year and location you request. Condominium Gold Week request are for those times when your travel dates and location are less flexible, or when you want to plan your annual vacation to a high season destination.



hot weeks

Access Development-Premier Discount Membership


Members are automatically enrolled in the My Premier Discount Access Development Membership.  Members will save on benefits that will help enhance your GRT Membership with discounts at participating merchants on hotels, car rental agencies, recreational activities, entertainment , tickets to sporting events, concerts and more. You can use the My Premier card located in your membership binder to log in here, or call Grand Resort Travel Customer Relations to assist you. The choice is yours!

Travel Agency

Members have access to a full service travel agency offering the best available rates for airfare and vacation packages. Call the toll free number to access the travel agency at 1-866-889-3166

gold weeks

Members of Grand Resort Travel have access to our Condominium Hot Weeks, priced between $225 and $370 for a one week stay. These weeks are perfect if your travel date and location are somewhat flexible, or when you want to take a spur of the moment trip. We post Hot Weeks 30-60 days in advance of travel on our Current Hot Deals Page. Our $370 live inventory pageis searchable by location and date. We also have additional $225.00 hot weeks which are not listed on the live inventory.